Security Statement
Servora Online Resources
Knowledge at Your Fingertips.

Servora Inc. provides state-of-the-art security to ensure that your customer data is never compromised. We know that security is crucial to you - that's why security is our top priority. We devote significant resources to continually develop our world-class security infrastructure. The result: unsurpassed security and privacy for our customers' information. With Servora, you enjoy protection and peace of mind that only our world-class security infrastructure can provide alone with the highest level of application uptime.

Among other security measures, Servora provides:
* Experienced, professional engineers and security specialists dedicated to round-the-clock data and systems protection.
* Continuous deployment of proven, up-to-date security technologies.
* Ongoing evaluation of emerging security developments and threats.
* Complete redundancy throughout the entire Servora online infrastructure.
* Total commitment to a secure, scalable, private, collocated system.

Data Encryption
Leverages the strongest encryption products to protect customer data and communications, including 128-bit SSL Certification. The lock icon in the browser indicates that data is fully shielded from access while in transit.

User Authentication
Users access Servora system only with a valid username and password combination, which is encrypted via SSL while in transmission. Users are prevented from choosing weak or obvious passwords. An encrypted session ID is used to uniquely identify each user. For added security, the session key is automatically scrambled and re-established in the background at regular intervals.

URL Encryption
All URL address within the application are uniquely encrypted base on the identity of the user, ensures maximum application security.

Application Security
Our robust application security model prevents one customer from accessing another's data. This security model is reapplied with every request and enforced for the entire duration of a user session.

Database Security
Whenever possible, database access is controlled at the operating system and database connection level for additional security. Access to production databases is restricted to a limited number of points, and production databases do not share a master password database.

Internal Systems Security
Inside of the perimeter firewall's, the systems are safeguarded by network address translation, port redirection, IP masquerading, non-routable IP addressing schemes, and more. The specific details of these features are proprietary.

Perimeter Defense
The network perimeter is protected by multiple firewall's and monitored by intrusion detection systems - all sourced from industry-leading security vendors.

Server Management Security
All data entered into the Servora application by a customer is owned by that customer. Servora employees do not have direct access to the customer account information, except where necessary for system management, maintenance, monitoring, and backups.