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Servora Support
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Enterprise Success
Services and support you need for success.
Servora SupportWe understand how frustrating it can be when you are trying to resolve an issue and there is no quality support available. At Servora we are committed in helping you manage your business applications. Servora offers quality customer support that will help resolve your issues quickly and efficiently. A selection of different support tiers are available for you to choose from. Standard Care Support In addition to the tier support you have selected, an array of resources is at your disposal. You will be able to access our knowledge base (terms & definitions), FAQs, support manuals, and support videos. Standard Care Support Servora's Standard Care Support allows you to open and submit cases via online or by telephone. A response will be given within two business days. Advanced Care Support Servora's Premium Care Support offers a more comprehensive array of customer support at the tip of your fingers. You will be able to contact customer service via our toll-free call center and talk to a live representative during our hours of operation, Monday thru Friday 8:00am to 5:00pm (PST). Servora's Premium Care Support allows you to open and submit cases via online and a response will be given within one business day. Ultimate Care Support Servora's Ultimate Care Support offers the premier level of support to assist you and your business. We offer 24/7 telephone support from our toll-free calling center. Furthermore, a dedicated agent will be assigned to your individual case. Servora's Ultimate Care Support allows you to open and submit cases via online and a response will be given within 3hours. |