Return Merchandise Authorization
Your Business, Automated.
A more efficient way to run your business
Tracking & Fulfilling Return Orders
Servora Return Merchandise Authorization (RMA) allows you to easily create, organize, process and track your returned orders. Once a RMA order is created, your customers can track the status of their RMA through your Website or through the Customer Center. As the RMA order moves through each stage of the fulfillment process, a Time Stamp will be logged and displayed for tracking and for future references. Reports on RMA can be generated to show which products that had the highest return rate due to defects or customer dissatisfaction. This allows you to attain deeper understanding of your RMA orders and allow you to make better decisions in the future.
Return Order Fulfillment >>
Return Order Management >>